WARRANTIES
Warranty Policy
We understand how frustrating it can be when a product doesn’t perform as expected.
Our goal is to help resolve warranty issues as quickly and smoothly as possible so you can get back out enjoying your gear.
Before Submitting a Warranty Claim
- All warranty claims (approved or denied) are subject to a minimum $50 processing fee. This covers staff time required to manage and submit your claim with the manufacturer.
- Shipping and labour costs are not covered under warranty unless explicitly stated by the manufacturer.
- Warranties are non-transferable and apply only to the original purchaser.
- Proof of purchase is required to initiate any warranty claim.
- All warranties are handled by the product manufacturer, not The Sacred Ride. While we assist with the process, timelines are determined by the manufacturer and may vary.
- If you require faster turnaround, we recommend contacting the manufacturer directly.
How to Start a Warranty Claim
- Visit our Contact Us page
- Select “Warranty” from the dropdown menu
- Include:
- Product make and model
- Description of the issue
- Photos of the affected area
- Date of purchase
- Proof of purchase
Our Commitment
We’ll advocate on your behalf and keep you informed throughout the process.
While we can’t control manufacturer decisions or timelines, we’ll do everything we can to help move your claim forward efficiently.
